Credit is number of slot as part of your Subscription Plan that you can use to initiate chat with the candidates through Talent Search feature. Here is the rules of credits utilization for Talent Search & Chat:
Where can I check my credit usage?
You can see it on your “Paket Saya” page.
Can I use Chat with candidates even if I don't have an active job?
To initiate a chat with a candidate, you need to create an active job listing on your Employer Dashboard. This helps you communicate job opportunities to potential candidates more easily.
Is it possible to purchase the credits for Talent Search & Chat a la carte (without purchasing the Subscription Plan)?
Unfortunately, a la carte credits are currently not available. You may need to choose one of our packages to get credits. Contact our team to receive personalized recommendations.
How many credits will I receive for Talent Search & Chat?
Each of our packages offers different credits. Contact our team for a customized package.
If I have not used up all my credit slots this month, will the leftover credits carry over to the next month?
Yes, any unused credits will roll over to the following month. You can always check your available credits on the "Paket Saya" page.
What will happen to my credits if I upgrade the Subscription plan?
When you decide to upgrade your Subscription plan, your credits will be adjusted to the new quota based on your upgraded plan.
What happens to my unused credits if I switch from a Paid plan to a Free Plan?
If you decide to discontinue your Subscription plan, you will automatically be switched to the Free Plan. Your unused credits will be retained, and they do not have an expiry date.
Do I get my credit back if a candidate rejects my chat initiation?
No, your credit will be deducted once you initiate a chat with a candidate.