If you have any issue when using Glints website, you can contact us to hi@glints.com with a subject (your main issue) and please provide the following data to make our team easier to identify your issue.
Before you send the message about your issues, please do these steps instead:
- Change your internet provider.
- Change your browser
- Refresh the website page
If the issue still persists, then you can send the report to us by giving these information:
1. Chronology of the problem and when it occurred:
2. Screenshot/video of the problem page:
3. Screenshot of the console log on the problem page (right-click on problem page->inspection->Console/log):
How to access the console log:
- right-click on problem page, then click inspection
- Click console, and take a screenshot
4. Link on the problem page:
5. The email address registered with the Glints Account:
Please check your email periodically after reporting since we will contact you to ask further about your issues.
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