Identify and Report Job Post on the Glints App

At Glints, we are committed to protecting you and ensuring a safe, reliable job-hunting experience. We work hard to provide only verified and high-quality job posts. However, we recognise that these days, scammers will make use of popular and trusted job platforms such as Glints TapLoker to build trust with potential victims. We have observed that they may submit fake documentation to pass our verification checks, making it one of our biggest challenges However, we also recognize that these days, many scammers are using various methods to deceive candidates—making it one of our biggest challenges in maintaining your safety and providing a smooth experience on our platform. We take this issue seriously and appreciate your help in reporting any suspicious job posts.

Common Signs of Fake Job Posts:

• The job offer seems too good to be true (e.g. very high salary for simple tasks).
• The employer extends a job offer without conducting a formal interview or standard recruitment process.
• You're instructed to continue the recruitment process outside our platform (e.g. Telegram)
• You're asked to pay money or share sensitive personal information early in the process, such as KTP.
• The job description is vague, unclear, or inconsistent. In certain conditions, they contacted you without using your name properly, only using "Mr/Mrs".
• The contact details provided are unprofessional (e.g. personal email address instead of a company domain).

I Received a WhatsApp Message from an Employer
In some cases, employers may contact you via WhatsApp to continue the recruitment process.

If this happens, please make sure:

• You actually applied to that job post on our platform.
• You fully cross-check the company's profile and reviews.
• The recruitment process is professional and relevant to the job role or description. (The employer will introduce themselves and reach out to you by your name and job that you have applied for)
• You are not asked to pay any fees, especially if you're assigned questionable tasks or promised unrealistic salaries or benefits.

I Was Asked to Move the Conversation to Telegram
Be extra cautious if you're directed to continue the process via Telegram. Many job scams involve tasks that promise commissions or bonuses but require you to top up or transfer money first. We strongly advise you to:

• Do not continue the conversation.
• Never share your personal information.

What Has Glints Done to Address This?

At Glints, we are committed to giving you a safe job-hunting experience. Here's what we've done to protect you:

• We enforce a strict verification process for all employers. (Please refer to the following pages for information on the definition of a verified company)
• You will see warning banners or safety tips in our chat feature, reminding you not to proceed with any process that leads you to Telegram or suspicious task-based offers.

• You can also see the other banner on the job detail page that showing you the safety tips on applying a job.

• We provide a “Report Job” feature to help you flag suspicious listings so our team can take swift action.

I Was Scammed or Am in a Suspicious Recruitment Process through Glints
If you believe you’re being targeted by a scam or are involved in a suspicious recruitment process, please take the following steps:

• Do not respond to any further messages or emails. Scammers may try to gather more personal information or make threats. Do not panic, simply ignore them.
• Block the contact and remove any access you've provided. Monitor your online accounts for any suspicious activity.
• If you have shared sensitive documents (such as your ID card, driver’s license, or passport), contact the appropriate authorities for guidance.
• If you suffered financial loss or believe your identity has been misused, please contact the local police immediately.
• If you are using the app, you can report the job post using these steps:
  
  • Open the job posting that you want to report, either on your 'Applied' section or the 'Chat' menu.
  • Click on the flag button on the right corner of the page.

• • Choose the reason for reporting the job, then click "Next".

• • Optionally, provide additional details in the designated box fields to support your report, such as a timeline, evidence, and more. After that, tap "Submit".

• • You will receive a notification that the vacancy will be investigated by our relevant team.

Please note that reports submitted through website, application, or email will be thoroughly investigated by our relevant team. Therefore, we strongly recommend providing a comprehensive timeline if the job posting you reported suggests fraud. Our team will contact you via WhatsApp or email to confirm your report. Please refer to these following pages for information on the Safety Tips on applying in Glints.

If you face problems on applying a job through the Glints app, feel free to contact us by shaking your device while opening the Glints app in order to report your issue in Instabug. You also can reach out to us through WhatsApp.